You can upgrade your answara.ai plan at any time from your dashboard. The change takes effect immediately and we prorate the difference against your current billing period.
Step-by-step
- Log in and open your dashboard at Dashboard → Billing.
- In the Current Plan card, click Change Plan.
- Pick the tier you want (Starter, Growth, or Pro) and click Confirm upgrade.
- You'll be redirected to Creem (our payment processor and Merchant of Record) to confirm the change. If you already have a card on file, the upgrade is one click.
- Within about 30 seconds you'll see the new plan reflected on your Billing page, and you'll receive a confirmation email.
What each tier includes
Pricing is minutes-only. There are no caps on the number of agents or phone numbers on any tier.
- Starter ($99/month): 250 minutes a month, core integrations (Google Calendar, webhooks).
- Growth ($249/month): 600 minutes a month, CRM integrations (HubSpot, GoHighLevel), priority support.
- Pro ($599/month): 1,500 minutes a month, custom voice cloning, SSO, dedicated onboarding.
- Enterprise: custom pricing for higher volume; contact us.
Annual billing is roughly 17% off (about two months free).
Minutes reset on the first of each billing cycle. If you blow past your cap mid-month, overages are billed in 4-minute blocks at $1 per block. No hard cutoff, your agent keeps answering calls.
Switching between monthly and annual
The Change Plan flow also lets you switch between monthly and annual billing. Annual gives you roughly two months free. If you switch mid-period we credit the unused portion of your current plan toward the new one so you never pay twice.
If anything looks off after the upgrade, call support at (833) 309-4176. We'll sort it out on the spot.