answara.ai
Start free trial
HVAC

The first heat wave triples your calls. This HVAC answering service answers them

You are in an attic with a meter in your hand and the phone is ringing for the fourth time this hour. answara picks up every one of them, tells the caller what a service call costs and when you can get there, books it into Jobber, and texts you the address.

Flat $99/month, the same in July as in January.

Paste your website. We read it and build a receptionist that knows your services.

or start your free trial

See how it works

14-day free trial. No hidden fees, cancel anytime.

incoming call
Potential Customer
Incoming call · mobile · +1 ({area_code}) 555-0147
📞Decline
📞Accept
This is a real receptionist, not a video. Interrupt the movie: (857) ANSWARA
0K+calls answered
0K+appointments booked
$0M+in customer revenue (est.)
“When we first got Answara, we asked customers how the AI agent was. Some of them didn't realize it was AI at all.” Lacy, Flower Luxury

The heat-wave call

One goes to voicemail. The other gets booked.

Play each one to hear what your caller hears.

Send it to voicemail
0:08
Missed call11:52 PM
(305) 555-0138 · no voicemail
Missed call12:14 AM
(786) 555-0121 · voicemail

The call goes to voicemail. Most callers hang up and try the next number.

Every monthFree, and the job is gone
Hire a receptionist
0:14

Front desk

Mon to Fri, 9 to 5

Message taken

“Took a message, someone will call you back.”

Answered during the day. Nights, weekends, and lunch still go to voicemail.

Typical, per month$3,000 to $4,900
answara
0:57
Answered on the first ring

answara → you

Booked: new AC estimate · 1424 NE 32nd St · tomorrow 3:00pm. Caller: John.

Booked and texted

Answered, booked, and texted to you. Nights and weekends included.

Every month$99 flat

Per-minute answering service, January

Billing$1-2 / min
Call volumebaseline
Who answersscript reader
Your prices?no
Illustrative January$125

The same service, July heat wave

Billing$1-2 / min
Call volume3-5x baseline
Overnight5-10x baseline
Your prices?still no
Illustrative July$450
answara

Trained on your HVAC business

January$99
July heat wave$99
No-cool triageincluded
Books into Jobber$249 tier
Every month$99

Try it on your own website

Paste your URL and hear a receptionist that already knows your services and prices.

Build my receptionist
$12,000
A $12,000 system replacement lost to voicemail

the no-cool call at 12:14am that went to voicemail
3-5x call volume in the first heat wave (check your own phone log)
replacements are roughly 20-30% of the calls and most of the revenue
a full changeout runs $8,000-14,000 installed · answara: $99/mo flat

Setup

How an AI answering service for HVAC companies works

  1. summitairheating.com

    Reading your site…

    ServicesPricesService areaHours

    Step 1

    It reads your website

    Paste your URL and answara pulls your services, your service area, and whether you run demand service, maintenance agreements, or both, so it is trained on your business before it takes a call.

  2. Is this right?

    Summit Air & Heating

    ServicesPricesService areaHours
    Looks goodEdit

    Step 2

    Confirm it got things right

    Take a quick look at what answara pulled from your site and fix anything that is off. Anything already on your website, including your prices, is filled in for you. Most HVAC shops do not quote a full system over the phone beyond a diagnostic or service fee, so there is little to add.

  3. Incoming calls…

    Step 3

    Keep your number

    Keep your existing number with our white glove porting service. We can also provision you a new number for free, or help you set up call forwarding.

  4. Booked and on your calendar

    answara → you

    Booked: AC repair · 815 Palm Ave · today 4:00pm. Caller: (305) 555-0147.

    Step 4

    It books and texts you

    It qualifies the call, books the slot into Jobber or Google Calendar, and texts you the job and the address while you are still on the roof with the panel off.

Would you rather just hear it?

Call the demo line and ask it your hardest question. There is no signup.

Call (857) ANSWARA

What is an AI receptionist for an HVAC company?

An AI receptionist for an HVAC company is a phone agent that answers your business line in a natural voice, knows your services and your prices, works out whether a caller has a real no-cool emergency or a maintenance request that can wait, and books the job into your scheduling software. It is trained on your own company rather than on a generic script, so it can tell a caller what your diagnostic fee is and when your next opening is.

The difference from a traditional answering service shows up in the first heat wave. A call center agent covers a dozen trades in a shift and works from a short script, so the useful questions get a promise that someone will call back. In July that callback is worthless: the homeowner searching ac repair near me at midnight works down the results until somebody picks up, and your name was only the first one they tried.

An AI receptionist holds the whole conversation. It asks what the system is doing, whether it is blowing warm or not blowing at all, how old the unit is, and whether anyone in the house is vulnerable to the heat. It gives a real answer about the diagnostic fee and the timing, and it puts the appointment on the board. You get a text with the address before you are down off the roof.

The part most owners care about is what it does at 1am. It answers at the same flat rate overnight as it does on a Tuesday afternoon, which means the overnight calls that used to go to voicemail turn into tomorrow morning's first three jobs. Book rate is the number that moves here: every call answered is a call that can convert, and the ones that hit voicemail convert at nothing.

A virtual receptionist for an HVAC company is usually a person covering several businesses at once from a shared queue, billed by the minute. That works when volume is steady and the questions are simple. It gets expensive exactly when you need it, because per-minute billing tracks your call volume and your call volume triples in the first heat wave. That is the January $125, July $450 pattern this page is built around. Flat monthly billing is the trade off answara makes: the same price in the heat wave as in the shoulder season, no matter how the phone behaves.

The fit is different depending on the size of the company. If you are a one-truck operation, the value is that the phone stops being a choice between answering it and finishing the job you are standing in. If you are running six trucks and a dispatcher, it covers the overflow when everyone is on a call and the nights and weekends your dispatcher does not work, without an on-call premium and without paying someone to sit through a slow October.

What it handles on an HVAC call

Ready to stop sending callers to voicemail?

Build my receptionist

Hear it triage a no-cool call right now.

This is a real answara receptionist trained on an HVAC company. Call it and ask it your hardest question. There is no signup and no sales rep on the line.

(857) ANSWARA

Dana · Summit Air & Heating

Live call, 0:23

Summit Air and Heating. This is Dana. How can I help?

Hi, Dana. I'd like an estimate on a new central air conditioning system.

I can help with that. Can I get your name and the area you're in?

Pricing

What a 24-hour HVAC answering service costs

Flat monthly billing with no per-minute meter, so the heat wave that triples your call volume does not triple your invoice. Every plan answers overnight and on weekends.

Starter

Never miss a call

$99/mo

billed monthly · $0.25/min overage

  • 250 AI minutes/month
  • 24/7 AI answering
  • Google Calendar sync
  • Qualification flows
  • Analytics + AI insights
Start free trial
Most popular

Growth

Never lose a lead

$249/mo

billed monthly · $0.25/min overage

  • 600 AI minutes/month
  • Everything in Starter
  • Full calendar + CRM integrations
  • SMS text-back & email follow-up
  • Weekly performance digest
Start free trial

Pro

Never miss revenue

$599/mo

billed monthly · $0.25/min overage

  • 1,500 AI minutes/month
  • Everything in Growth
  • Concurrent call handling
  • Vertical software integrations
  • Priority support
Start free trial

Included minutes reset monthly. Extra minutes are $0.25/min, billed in 4-minute blocks at $1 per block. No hidden fees, cancel anytime.

Jobber integration for HVAC companies

On the $249 tier the booked call drops onto your board while the caller is still on the line, with the customer, the address, and the symptom already filled in.

CALL TRANSCRIPT · 12:14 AM

…okay, you are on the board. A tech will be at 815 Palm Ave today at 2pm for the no-cool. You will get a text confirmation right now.

JobberToday's jobs
8:00 · Maintenance visit · Cypress LnTECH: RJ
2:00 · No-cool · 815 Palm Ave · booked by answara, 12:14amNEW
4:00 · Changeout estimate · Birch RdTECH: DL

On the $99 plan the appointment goes onto Google Calendar and you get the same text. The $249 tier is the one that writes into your field service software.

Hear it handle a real call

No sales rep on the line, just the receptionist.

Call (857) ANSWARA

The objection

After-hours HVAC answering service that triages before it wakes you

The fear is not that nobody answers. It is that something answers, cannot tell a filter question from a system that quit, and sends a tech across town at 2am for nothing. Here is what each option actually leaves you with.

  • The answering service you fired

    It took a message and called it urgent, because it had no way to tell what urgent means in this trade.

    $1-2 / min

    and the bill triples in July

  • Voicemail overnight

    The homeowner sitting in a 90 degree house at midnight dials the next company before your greeting finishes.

    no callback

    most never leave a message

  • Your on-call tech takes every call

    He is up three times a night in a heat wave, and two of those calls could have waited until eight.

    burnout

    plus the overtime

  • Let answara answer

    It asks what the system is doing, escalates the real no-cool calls, and books the rest for the morning.

    $99/mo

    flat, overnight and weekends

Put answara on your line this week

Setup takes minutes and nothing goes live until you have heard it and approved it.

Build my receptionist
Filter question · not escalated
It is one in the morning and I think my filter is filthy. Should someone come out?
If it is still blowing cold, that one can wait. I can put you on the schedule for Thursday morning, and I am not waking a tech for a filter tonight.
No-cool · escalated
It is 90 degrees in here, the outdoor unit is not running at all, and my mother is on oxygen.
That one I am flagging as priority. Set the fan to on so air keeps moving. I am texting the on-call tech now with your address and putting you first on the board.

Still deciding?

Call it once and judge the voice for yourself.

Call (857) ANSWARA

FAQ

HVAC answering service questions, answered

That is the job. It asks what the system is doing, whether it is blowing warm or not blowing at all, whether the outdoor unit is running, and who is in the house. You define what counts as an emergency for your company once, and it holds that line. A filter question gets booked for a weekday morning. A system that quit in a heat wave with a vulnerable person in the house gets flagged to you immediately.

Nothing. That is the point of flat billing. A per-minute service bills you more in exactly the month your call volume triples, which is how a $125 January becomes a $450 July. answara is the same $99 a month whether your phone rang two hundred times or two thousand.

You forward your line whenever you want coverage. Some companies forward everything and let answara take first contact on every call. Others forward only overnight, weekends, and the hours the dispatcher is off. Either way there is no on-call premium and no per-minute billing, so overnight coverage costs the same in the shoulder season as in the peak.

It only says numbers you have given it. You load your diagnostic fee, your after-hours rate, and the ranges you are comfortable quoting on the phone. If a caller asks about something you have not priced, it says it will have you confirm rather than inventing a figure.

On the $249 plan it writes the booked job directly into Jobber with the customer, the address, and the symptom, so it lands on your board without anyone retyping it. On the $99 plan the appointment goes onto Google Calendar and you get the same text.

Yes. You keep your number and forward it to answara. Nothing changes for customers who already have you in their phone, and your number is what shows on your trucks, your website, and your Google listing exactly as it does today.

It tells the caller plainly that it will have someone confirm, takes their details and the symptom, and texts you. It does not guess at a diagnosis or talk in circles. You can also have it transfer live to your cell for the calls you want to take yourself.

Every call it answers is a call that can convert, and the ones that reach voicemail convert at nothing, so the first move is simply picking up the overnight and overflow calls you were losing. It also asks the qualifying questions consistently on every call, which is the part that varies most when a tired human is covering the phone at 1am.

Most companies are answering calls the same day. You paste your website, answara reads your services and service area, you correct anything it got wrong and add your prices and your emergency rules, then you forward your line when you are ready. Nothing goes live until you have heard it and approved it.

Still have a question for it?

The fastest answer is to build it and ask. Nothing goes live until you have heard it and approved it.

Build my receptionist