Knowledge base
Your business knowledge, answering the phone
A receptionist is only as good as what it knows. You set your services, your prices, your hours and the policies you want stated the same way every time, and answara answers callers from exactly that.
Paste your website. We read it and build a receptionist that knows your services.
From your setup to the caller's answer
Three steps, and none of them is you writing a script.
Knowledge
Deposit policy
50% up front on jobs over two hours.
Applies from the next call.
Caller
What do you charge for a full groom?
answara
A full groom is 85 dollars and takes about ninety minutes.
What it answers from
Four things make up the knowledge base, and you own all of them. Your services and prices, so a caller asking what you charge gets the figure you set. Your hours and service area, so nobody is told you are closed when you are not. Your policies, so deposits and cancellations are stated the same way every time. And the questions you field all day, answered in your own words.
That is what makes an answered call worth more than a voicemail. The caller gets a real answer to a real question while they are still on the phone.
FAQs & policies
Do you take walk-ins?
Booked visits only, same day where we can.
Do you cover Brookline?
Yes, and everywhere inside route 128.
The rest of what it does
Knowledge base questions
- What is a knowledge base for an AI receptionist?
- It is the set of facts your receptionist answers from: your services and their prices, your hours and service area, your policies, and the questions you get asked most. You fill it in once in your dashboard, and every call is answered from it rather than from a guess.
- How does answara know what I charge?
- Because you tell it. Services and pricing is a screen in your dashboard where every service carries its price and how long it takes. When a caller asks what something costs, the answer comes from that entry, so it is right and it is the same every time.
- Can I change an answer after I have set it up?
- Yes, at any time. Edit the hours, the price, the policy or the FAQ and save it. The change reaches your receptionist without you rebuilding anything, and the next caller hears the new version.
- What happens if a caller asks something I have not covered?
- It does not invent an answer. The AI recognizes a question outside what it should handle, captures what the caller wanted, and notifies you so you can follow up with the whole picture. Nothing is silently dropped.
Ask it something only you would know
Call (857) ANSWARA and put a real question to our own receptionist, then start a trial and fill in yours.
14-day free trial. No hidden fees, cancel anytime.