Foundation Repair

Call-handling guides for foundation repair companies: crack and settlement inspection intake, site access, safety escalation, and repair scheduling.

“The slab by the house dropped” can describe a low corner of a patio, a garage floor that separated from the stem wall, or movement in the slab...

A buyer calls four days before closing with a phrase copied from the listing: “transferable lifetime foundation warranty.” The seller has an...

A homeowner calls because the dining-room floor feels lower near the china cabinet. Then she adds that the back door started rubbing after last...

“The inspection period ends Friday, and we need someone to look at the foundation” sounds clear until the office starts asking questions.

A homeowner calls and opens with one sentence: “I need a price to fix my foundation.” The office has no photos, no inspection report, and no clear...

A homeowner calls from the bottom of the stairs and says, “The middle of my basement wall is pushing in.” The office hears urgency, but it cannot...

A homeowner calls from the hallway and says, “The floor drops toward the bedroom. I think the foundation is sinking.” The office cannot see the...

A homeowner calls at 7:42 on Monday morning and says, “There’s a big crack in my basement wall. Can someone come today?” The office has a full...